Refund Policy

Order Cancellation

Orders can be cancelled within 24 hours of purchase for a full refund.

If the order is cancelled after 24 hours but before shipment, a 15% cancellation fee will apply.

Once the order has been shipped, it can no longer be cancelled.

To request a cancellation, please contact us at:

Email: support@becycraft.com

Returns

We accept returns within 30 days after delivery.

To be eligible for a return, items must:

• Be unused

• Be in original condition

• Be in the original packaging

Some items cannot be returned, including:

• Custom or personalized products

• Final sale items

• Gift cards

Refunds

Once we receive and inspect the returned item, we will notify you of the approval status.

If approved, the refund will be issued to your original payment method within 7–10 business days.

Return Shipping

Customers are responsible for return shipping costs, unless the item received was damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 7 days of receiving the order.

Email: support@becycraft.com

Please include your order number and photos of the item.